Responsible Gaming

Gaming Should Be Fun, Not Financial

Online pokies and casino games are designed for entertainment purposes only. They should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical advantage, and all outcomes are determined by chance. Please gamble only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use this website. Gambling is not permitted for anyone under the legal age. If you are under 18, please leave this site immediately.

We are committed to preventing underage gambling and take age verification seriously.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities from family, friends, or partners
• Feeling anxious, irritable, or restless when not gambling
• Using gambling to escape problems, stress, or difficult emotions
• Neglecting work, school, family, or social responsibilities
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Lying about the extent or frequency of your gambling
• Experiencing financial difficulties or relationship problems due to gambling

If you recognise any of these signs in yourself or someone else, seek help immediately.

Self-Help Tools and Controls

Responsible gaming tools can help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Limit the amount you are willing to lose over a set timeframe
• Session Time Limits: Set a time limit for each gaming session to prevent extended play
• Reality Checks: Receive regular reminders during gameplay about how long you've been playing and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from gambling for a period you choose (typically 6 months to several years)
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We encourage you to use these tools proactively. Contact our support team at any time to activate or adjust these controls.

Support and Helpline Resources for New Zealand

If you or someone you know is struggling with problem gambling, help is available:

New Zealand Resources

• Problem Gambling Foundation (Aotearoa)
  Free counselling and support services
  Phone: 0800 664 262 (24/7)
  Website: www.pgf.nz
• Gamblers Anonymous Aotearoa
  Support meetings throughout New Zealand
  Website: www.gamblersanonymous.org.nz
• Samaritans Aotearoa
  Emotional support and crisis helpline
  Phone: 1737 (call or text, 24/7 - free)
  Website: www.samaritans.org.nz

International Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

Take Action Today

If gambling is causing you or your loved ones harm, seek help now. There is no shame in asking for support — problem gambling is a treatable condition, and recovery is possible.

Contact the Problem Gambling Foundation (Aotearoa) on 0800 664 262 or visit www.pgf.nz today.

cityscopeconsultants.com is committed to promoting safe and responsible gaming. We support all regulatory requirements and the wellbeing of our users.